Payment Policy
At Anne & Léa Montréal, we currently accept payments exclusively via supported credit and debit card networks. Available payment options may vary depending on the customer’s country, issuing bank, and card provider.
Accepted Payment Methods
We accept payments via the following credit and debit card networks:
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Visa
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Mastercard
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Maestro
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Apple Pay
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Shop Pay
- Google Pay
Only the payment methods displayed at checkout are available for use. We do not support alternative payment methods such as digital wallets, bank transfers, or buy-now-pay-later services unless explicitly shown during checkout.
Payment Security
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All transactions are processed through secure, encrypted SSL connections.
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Payments are handled by certified third-party payment processors.
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We do not store or have access to full card details on our servers.
Payment Processing
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Orders are processed only after successful payment authorization.
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If a payment is declined, reversed, or fails authorization, the order will not be processed or shipped.
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We reserve the right to cancel or hold orders in cases of suspected fraud or unauthorized use.
Refunds
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Refunds are issued only after approval, in accordance with our Return & Refund Policy.
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Approved refunds are processed within 14 days after the returned item has been received and inspected.
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Refunds are always issued to the original card used for payment.
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Processing times may vary depending on the issuing bank.
Chargebacks & Disputes
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Customers are encouraged to contact our support team before initiating a chargeback.
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Unjustified chargebacks may result in restrictions on future purchases.
Contact
For payment-related questions, please contact:
Email: info@anneleamontreal.com